Privacy Policy

1. Introduction

Red Flamingo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website, submit inquiries, or engage our web development, paid advertising, and AI automation services.

2. Information We Collect

We collect information that you directly provide to us, as well as data gathered automatically during your visit:

• Personal Data: Name, email address, phone number, company name, billing details, and any project-related information submitted via lead forms, live chat, or email.
• Technical & Analytical Data: IP address, browser type, device information, operating system, pages viewed, and referral URLs collected via cookies, pixel tracking, and analytics tools.
• Client Assets: Access credentials, advertising account permissions, domain details, and API keys provided for service execution.

3. How We Use Your Information

We process your data strictly for legitimate business operations and performance-driven service delivery, including:

• Executing web development, media buying, CRO, and AI automation workflows.
• Communicating project updates, strategy reports, and onboarding steps.
• Processing invoices, payments, and retainer settlements.
• Optimizing website performance, conversion tracking, and user experience.
• Complying with legal obligations and enforcing our service agreements.

4. Tracking Technologies & Cookies

We utilize conversion pixels (including Google Tags and Meta Pixels), cookies, and dynamic scripts to track campaign efficiency, retarget visitors, and measure overall site traffic. You can choose to disable cookies through your individual browser settings; however, doing so may impact certain website functionalities.

5. Client Asset Confidentiality & Data Ownership

We treat all client assets, proprietary business strategies, API blueprints, and advertising data as strictly confidential. Red Flamingo does not sell, rent, or trade your personal data or client ad data to third-party brokers. Access to your accounts and sensitive technical data is restricted exclusively to personnel actively managing your campaigns.

6. Third-Party Service Providers

To deliver scalable high-performance infrastructure, we share data with trusted third-party vendors strictly necessary for operations, including:

• Cloud hosting & server providers (e.g., AWS, Vercel, Hostinger).
• Payment processors and invoicing platforms.
• Advertising networks (Google Ads, Meta Ads) for media execution.
• Automation and CRM platforms.

7. Data Security & Storage

We implement robust technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. While we enforce high-level security standards, no transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

8. Your Rights

Depending on your jurisdiction, you have the right to access, update, correct, or request the deletion of your personal information held by us. To exercise any of these rights, please contact our support team directly at the details below.

9. Changes to This Privacy Policy

Red Flamingo reserves the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory updates. Any modifications will take effect immediately upon being posted on this page.

10. Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, reach out to us at:

Red Flamingo
KN313, Kigali, Rwanda
Email: ask@red-flamingo.com
Phone: +250 799 649 184